Pantony X21 5G, 128GB With Z Pen

If the buyer found the item was defective when the items arrived, we would accept refund or replacement of the item. The buyer should notify us within 3 days of receipt to gain the Return or Replacement Authorization. Shipping charges are nonrefundable.

Attentinon , If have condition as follow , we don't Refund . 

1. Not the goods problem , You don't know the technology . 
2. The Buyer brokend the goods himself.
3. Store or install in wrong way.
4. Buyer order wrong goods. 

Please consult customer service for more details.

1. By Express
General shipping will be Epress.  0.5-100KG , we suggest the express.

2. By Air
This shipping way require Buyer order at least 100KG goods.

3. By Sea
This shipping way require Buyer order at least 1CBM or 200KG goods.

4.By Train
Some country which neary by China, we can offer the shipping by Train service.