Q2612A 12A 2612a Toner Cartridge for HP LaserJet 1010 1012 1015 1018 1020

If the buyer found the item was defective when the items arrived, we would accept refund or replacement of the item. The buyer should notify us within 3 days of receipt to gain the Return or Replacement Authorization. Shipping charges are nonrefundable.

Attentinon , If have condition as follow , we don't Refund . 

1. Not the goods problem , You don't know the technology . 

2. The Buyer brokend the goods himself.

3. Store or install in wrong way.

4.Buyer order wrong goods. 

Please consult customer service for details.

1. By Express

General shipping will be Epress.  0.5-100KG , we suggest the express.

2. By Air

This shipping way require Buyer order at least 100KG goods.

3. By Sea

This shipping way require Buyer order at least 1CBM or 200KG goods.

4.By Train

Some country which neary by China, we can offer the shipping by Train service.